McDonalds Computer Service

At McDonalds Computer Service you'll recieve support from well trained Technicians. Ralph and Russ can tackle any problem you have with your computer. From minor repairs, viruses, data recovery and replacement of equipment. McDonalds Computer Service can do everything from the ground up on Office and SOHO networks. Call or come by to visit at 111 South Summit St in downtown Arkanas City.
McDonalds Computer Service
McDonalds Computer ServiceFriday, August 24th, 2018 at 1:24am
Don't forget to join us this morning on KSOK 95.9FM for morning talk with the PC Doctor at 9:15am. We will be talking about Security Cameras and various scams that are going around.
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McDonalds Computer Service
McDonalds Computer ServiceThursday, August 23rd, 2018 at 3:49am
There are a lot of different types of security camera systems out there. Each one serves a different purpose. Some are inexpensive, some are more flexible, some are wireless, and some are designed to be simple. Which type of camera system, which brand, and how they are deployed can be confusing and give you a headache. Luckly, we’ve spent a few years dealing with this issue and we are here to help.
First you need to realize that almost every camera out there has night vision. However, the range for night vision is on average only 60’. If you are trying to view events at night, keep in mind that you’ll only get 60’ out of the camera so if you are trying to cover something that’s 120’ long, you’ll need 2 cameras at the least, 3 if you want to have really good coverage.
Second is remote viewing. Everyone I talk to wants to see their cameras on their phones. Depending on the camera system you get they will either be “cloud ready” with minimal setup of your home router OR you’ll need to talk to your ISP and set up a static IP address for your router as well as set up a network path. What we find is usually the less you pay for a system, the more likely you will have to go the static IP route. Keep in mind, the static IP route involves monthly recurring charges from your ISP and they will vary from ISP to ISP.
Third, wireless doesn’t always mean wireless. When a company claims to be wireless, you need to read the fine print. Camera systems require electrical power. Something has to “turn it on” so to speak. Now, in a truly wireless camera system, you are going to have batteries. Batteries can mean dead time (ie the camera stops transmitting due to weak batteries). The majority of Camera systems require an electrical Outlet somewhere. That means, you guessed it, running electrical wires out to the camera. Be prepared for this so it doesn’t surprise you.
Another question I get is Analog vs Network. There’s a trade off here, DVR ability vs Money. Typically you will find that Analog systems give you the least expensive option. You can run the wires a longer distance in a straight run with Analog (900ft) vs Network (300ft in a single run). The total distance a Network camera can go is up to 1200 feet (maximum of 4 POE Switches between the NVR and the Camera). That can get a bit tricky. Network cameras give you far greater flexibility. With Analog, everything has to go back to the DVR, Network, I can cluster cameras to a switch then run a single line back to the NVR or create a backbone with multiple switches and hang cameras were I need. Network camera system typically are more expensive than Analog, but if you need flexibility and better digital zoom, this is the way to go.
Pan Tilt Zoom cameras or PTZ cameras come in both the analog and network variety. The biggest complaint I hear from owners of PTZ Cameras are that they don’t stay where they are left. That’s by design. PTZ Cameras typically have a home point. Where you set it and it stays the majority of the time but still allows you to move the camera remotely if you need to for live viewing. However, once the camera has been moved it will, after a set time period, move back to the home position. Some PTZ Cameras will stay where moved, but these are usually the more expensive option and not common.
At the end of the day, Brands, the type of camera and the type of DVR all depend on what you are trying to accomplish. What are you trying to do, a lot of people make the mistake of wanting to have the software on their phone and check it constantly hoping to catch someone in the act. This is the least likely thing to happen, it can be set up that way, but the same conditions you need to catch a break in, will also catch the neighbors dog running through your yard (more times than I can count). Camera systems are about recording information for later use. You may not know when that window broke, but you can always go back and look. You may not know when someone backed into your car in the drive way, but you can always go back and look.
Camera systems are normally set on Motion Detection and need to be configured for sensitivity and areas you don’t want covered. An example of that is a tree in the neighbors yard. I see it on my camera, but I don’t want the wind blowing the leaves to set off the motion detection, especially if I am getting alerts about activity. Using sensitivity and area blocking, this type of behavior can be prevented from causing a lot of “false alarms”.
This is a lot of information, and it’s stuff that a lot of our customers don’t understand and don’t want to. They want a good camera system for a good price. That’s what we are here for. We can help you find the right system, help install it and help you if the time comes that you need to get information off the camera for the police. Give us a call at 620-442-5091 or visit us at 111 South Summit Street in down town Arkansas City.
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McDonalds Computer Service
McDonalds Computer ServiceFriday, July 27th, 2018 at 1:04am
Comedian George Carlin once did a routine about "stuff" we all have stuff. In the Electronic world we also have stuff. Where is your stuff? You have pictures, you have documents, you have financial records, you have... STUFF. Where is it? I have talked about making sure that you have all your stuff backed up, but that doesn't really help if you don't know where it is to begin with. How you access your "stuff" determines where it is actually located. Stuff has many classifications. There is Local Stuff, Server Stuff and Web Stuff. As a general rule, we dont' talk about backing up server stuff because that's handled by trained IT professions in most cases. If you have an in house server and you don't have an IT Professional, you might want to contact us for some assistance. Web stuff is stuff you store on the web, things in this category might be stuff on a web drive like Google Drive or Microsofts One Drive or Apples iCloud, those items are stored on the web and are in a sense already backed up. You can access that information/data from any computer anywhere as long as you have the right username and password.
That leaves us with local stuff. Local stuff is that data that is stored on your computer. Usually we are talking about pictures and documents. Some stuff can be web or local stuff. Examples of this are Financial records (bank accounts, stock portfolios, etc) and E-mail. If you log into a website to see your financial records or e-mail then it's web stuff, if you open a program on your computer it is most likely local stuff. It is the Local stuff that you want to make sure you have a back up of. Local stuff is the stuff we see people lose when a catastrophic software or hardware failure occurs. Do you have software the backs up your local stuff? Do you know if that back up is accurate or even works?
When you bring your computer in for a repair, a technician knows to look for your stuff in certain places. These are called Default Locations. Examples of these are My Documents, My Pictures, Favorites etc. If you are using the default locations to store your stuff, the technician will find them and make a back up of them before he begins work. If you do not tell him that you are storing them in unusual locations (and you would know this because you would be changing them or you have specific software requirements that need to be met) He will not know and may miss backing up your stuff and put it at risk. Always be sure to tell your Technician if you have changed the default location for storing things. If you have questions about "stuff" and want to know more, you can stop in and see us at 111 South Summit Street in downtown Arkansas City and we will help you figure out what the best plan for backing up your stuff is.
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McDonalds Computer Service
McDonalds Computer ServiceThursday, July 26th, 2018 at 12:58am
Things have been busy here lately at McDonalds Computer Service, while we are always here to help our customers with their computers, we do other things as well that you may not know. We just finished replacing a Domain Controller Server for one of our larger clients, it's recommended by Microsoft that any company with 10 or more computers have a Domain Controller to increase security and help manage data flow on the network. We are also gearing up for a 32 camera NVR system for a local area High School. We do home systems as well as commercial and industrial ones, in fact, we are getting ready to put a wireless camera system in a neighborhood in a gated community in Oklahoma. Replacing Servers and Installing camera systems are just a small part of our Business Support, we also offer customized IT management. We help you to make sure you are secure on your network. One of the most common things we see is a hodge podge of security protocols and security leaks, we go through your network and tell you where those problems are and help you to meet Microsoft Best Practice standards. If you are a small to medium or even a large company, we have the team and the skills to help support your Network and increase your data flow. Call us today at 620-442-5091 or stop in and visit our Team at 111 South Summit Street in Down Town Arkansas City.
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McDonalds Computer Service
McDonalds Computer ServiceFriday, July 20th, 2018 at 1:01am
Maintenance. Proper Maintenance is the key to having a healthy and productive computer. Your computer is a tool, it does a job and performs that job to the best of it's maintained ability. Just like any other tool, it requires a little upkeep. Blowing the dust out of it. Cleaning up Temp Files. Doing updates, Performing routine Virus scans and a host of other things. Just like you get a tune up on your car (Oil Change, top off fluids, change the plugs, etc), you need to have routine maintenance done on your computer for it to continue to function as it did when you purchased it. That said, time and workload will also affect how the computer performs. Some folks work on their own cars, some take it in to a repair shop for maintenance. Same can be said of your computer, some stuff you can do at home, some needs to be done at the shop. Typically, the average person should have a tune up done on their computer once every year. This is a through tune up at McDonalds Computer Service, we typically turn a computer around and get it back to the customer in 24 to 48 hours. If you want to have your computer tuned up and ready for the new School year, please feel free to bring it in and we'll get right on it. No need for an appointment. You can find us at 111 South Summit Street in downtown Arkansas City.
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